Every letting agent, estate agent, salon owner and designer gets the same question: do you know anyone good? The partner programme exists so that when you answer, the job is handled in a way that reflects well on you, and you hear exactly how it went.
When a client asks if you know anyone good, we become the answer.
You hand over a card carrying your referral code. Your client gets priority booking, £50 off their first clean and a fixed written price. Every completed referred job earns you £50 of credit against the cleaning of your own premises, or a donation to a local cause in your name.
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What the partner programme is
What your clients get
What you get
How it works
Who it suits
Why Prestige Refresh
The Golden Guarantee
What The Partner Programme Actually Is
Your clients already ask you for recommendations. A tenant moves out and the landlord wants the carpets put right. A vendor needs the lounge presentable before photographs.
A salon client mentions a sofa that has seen better days. A designer hands over a finished scheme and wants it kept that way. In that moment, your name is attached to whoever you suggest, and that is not a small thing.
The partner programme is a standing arrangement for businesses in that position. You keep a small stack of cards that carry your referral code. When the question comes up, you hand one over.
From there, we treat the referral as an extension of your reputation: priority booking, a fixed written price, checked and insured technicians, and a report back to you when the job is done.
What Goes Wrong With A Casual Recommendation
Most businesses have been burned by a recommendation at least once. These are the failures that land on your name rather than on the trade who caused them.
- The cleaner never calls the client back
- A rough price on the phone becomes a higher one on the day
- A no-show with your client waiting in an empty property
- Work that looks passable on the day and patchy a week later
- No insurance or checks behind the person entering their home
- You never find out how it went, unless it went badly
A referral has two sides. Here is what each side of this one gets, starting with your clients.
What Your Clients Get
Every client who arrives through a partner is flagged on our system from the first call. These are the standing terms.
- Priority booking, with out-of-hours appointments where the job calls for them
- £50 off their first clean, applied automatically through your referral code
- Fixed written prices before any work begins, and the price quoted is the price paid
- Fully insured, DBS-checked technicians in branded uniform
- The re-clean guarantee on every job: if they are not happy, we return until they are
The service itself covers carpets, upholstery, rugs, mattresses, hard floors, and tiles and grout, across Manchester, Merseyside and Lancashire. Whatever the referral is for, the terms above apply to it.
What You Get
Every completed referred job earns one of two things. You choose which, and you can change your choice at any point.
£50 Of Premises Credit
For every completed referred job, £50 of credit towards the cleaning of your own premises. Carpets in the branch, chairs and seating in the salon, communal areas in a managed block, upholstery in the studio. Credits stack, and you use them whenever it suits.
Applied once the referred job is completed
A Donation In Your Name
If a credit is not useful to you, we make a £50 donation to a local cause in your name instead. Some partners find that sits better with their clients, and we are glad to do it. Every donation is confirmed to you in writing.
Confirmed in writing after every completed job
There is no fee to join, no target to hit, and nothing to sign. If the referrals stop, nothing is owed in either direction.
Want To Be The Answer?
Tell us about your business and the clients who ask. One conversation is enough to set the arrangement up, and cards with your code follow shortly after.
How It Works
The arrangement is deliberately light. It asks almost nothing of you beyond the recommendation you were already making.
I handed her your card on the Thursday. By the following week I had a note telling me the job was booked, done, and she was delighted. Nobody else closes the loop like that.
One ConversationWe talk through your business, agree credit or donation, and answer anything your clients tend to ask.
Cards With Your CodeYou receive cards carrying your referral code, so every job traces back to you and the £50 off applies automatically.
First ReferralThe day your first referral books, we call you the same day to say thank you and confirm the arrangement is live.
Quarterly Check-InA short check-in every quarter to top up cards, settle credits, and hear how it is working from your side.
When you vouch for someone, silence is uncomfortable. So after every referred job we send you a short report: what was booked, what was done, and how the client felt about the result. You never have to wonder how it went for someone who trusted your word.
Your name is attached to every recommendation you make. This programme is built so that attachment works in your favour: fixed written prices, checked and insured technicians, a re-clean guarantee, and a report back on every single job.
Who It Suits
The programme is built for businesses whose clients already ask them for recommendations. Four kinds of business get the most from it.
If your business is not on that list but your clients still ask, the arrangement works the same way. The only real qualification is that people ask you.
Why Prestige Refresh
When partners tell us why they keep referring, the same four reasons come up. They are the standard we hold every referred job to.
What Customers Say
Your name travels with every referral, so it is worth knowing what people say about ours. We are rated 5.0 from 338 Google reviews, and these come straight from them, unedited.
Our Golden Guarantee
The Golden Guarantee
We work cleanly, reliably, and openly. Booked windows, clear communication with you and your client, and every referred job backed in writing.
Quick Answers
Does the partner programme cost anything to join?
No. There is no fee, no target and nothing to sign. The arrangement is one conversation, a set of cards carrying your referral code, and our standing terms for the clients you send. If the referrals stop, nothing is owed in either direction.
What do my clients get when I refer them?
Priority booking, £50 off their first clean, fixed written prices before any work begins, fully insured and DBS-checked technicians, and a re-clean guarantee: if they are not happy, we return until they are. Out-of-hours appointments are available where the job calls for them.
What do I get for each referral?
£50 of credit against the cleaning of your own premises for every completed referred job, or a £50 donation to a local cause in your name. You choose which, and every donation is confirmed to you in writing.
How do I know how a referred job went?
You receive an outcome report on every referred job: what was booked, what was done, and how the client felt about the result. Your first referral also brings a same-day thank-you call, and a short quarterly check-in keeps the arrangement working.
