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Blog · Getting Guest-Ready for the Festive Season

Getting Guest-Ready for the Festive Season

The rooms guests actually judge, when to book the clean so everything is dry before the decorations go up, and how to stay calm once the season starts.

  • WoolSafe-approved products, safe for a full house
  • Dry in six to twelve hours, done before the tree goes up
  • Backed by our re-clean guarantee
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Prestige Refresh · 6 min read

A front room ready for guests in December, with a clean cream carpet.
WoolSafe Approved
Professionally Trained
Checkatrade Approved

Fully Insured
DBS Checked

Hosting over the festive season is lovely in the photographs and hard work in real life. Kids, grandparents, the good tablecloth, and a home that has to look after all of them at once. The trick is not doing more in December. It is doing the right things earlier, in the right order.

A hallway after guests arrive, with wet boots and grit on the carpet.
The short answer

Work backwards from hosting day, and clean before the decorations go up.

Get the four rooms guests actually judge cleaned and dry before the tree is up and the furniture is locked in place. After that, the season only needs a calm spill plan.

Common in the trade vs the Prestige standard

Common in the trade
Prestige Refresh
Squeezed in during the December rush
Planned back from your hosting day
Damp carpets with the tree half up
Dry in six to twelve hours, then decorate
Harsh chemicals before a full house arrives
WoolSafe-approved, safe for kids and grandparents
Vague timings in the busiest month
A set window, agreed in advance

The Golden Guarantee: whatever the reason, if you’re unhappy with your clean, we come back free of charge until you’re 100% satisfied.

Jump to a section

The Rooms Guests Actually Judge · Working Backwards from Hosting Day · What to Book, and Drying Time · Spills Once the Season Starts · When to Book · The Golden Club, For Homes We… · Our Guest-Ready Process · Golden Guarantee

The Rooms Guests Actually Judge

Nobody inspects the whole house. Guests form their view in a handful of places, usually in the first few minutes, and in our experience it is the same places every year.

The hall does the first impression on its own. It is the most walked-on carpet in the house, and everyone stands on it while hugging, taking off coats and handing over presents. The stairs are in full view from the front door.

The lounge is where everyone settles for longest, so the carpet in front of the sofa, and the sofa itself, take the most. The spare room has often been a storage room since spring, and it becomes a guest room the moment someone stays over.

Then there are the hard floors. A kitchen or downstairs loo with dull tiles and grey grout gets noticed by every guest who goes in. We clean tiles and grout as well as carpets, so they can go on the same visit.

If We Cleaned for You Last Year

Tell us what you had done last time and we will suggest what to add. If it was the lounge last year, the stairs or the spare room is usually the gap this time. We keep notes on every home we clean, so ask what we flagged and we will tell you.

A spare room made up for guests with a freshly cleaned carpet.
The plan

Working Backwards from Hosting Day

Pick the date guests arrive, then plan in reverse. Everything gets calmer the moment you do.

The order matters more than the effort. Once the tree is up and the furniture has been rearranged around it, cleaning a carpet properly becomes a furniture-moving exercise, and the corner under the tree stays uncleaned until spring. So the sequence we would suggest is simple: carpets and upholstery first, decorations second, food and guests last.

In our experience the sweet spot is to have the cleaning done before the decorations go up, with a comfortable gap rather than the day before.

Carpets usually dry in six to twelve hours, sooner with warmth and airflow and longer without, so a clean done in the weeks before you decorate leaves the house settled, dry and back to normal well before anything festive happens on top of it.

Leave It Until December

  • Cleaning around a decorated, furnished room
  • Drying time competing with arrivals and cooking
  • One more job in the busiest month of the year

Clean Before You Decorate

  • Clear rooms, proper access, a thorough job
  • Dry and settled before the tree goes up
  • December left for food and family
A freshly cleaned carpet with the decorations still waiting in their boxes.

What to Book, and Drying Time

For most homes getting ready for guests, the sensible list is the hall, stairs and landing, the lounge, the sofa and the spare room. Add the dining room if the good tablecloth is coming out over carpet. A mattress clean for the spare bed is a kind touch for anyone staying over, and it is the item people forget until the night before.

What It Costs

Carpet is £125 for one or two areas, and £50 for each area after that. Here is how a guest-ready list builds up:

  • Hall and stairs: £125
  • Add the lounge: £175
  • Add the landing: £225
  • Add the spare room: £275

The sofa, a mattress, a rug and any tiles are priced on the quote, and the price we quote is the price you pay. If the sofa takes the brunt of the season, Gold Guard protection on that one item helps spills sit on the surface long enough to be blotted.

Drying

Carpets usually dry in six to twelve hours, sooner with warmth and airflow and longer without. Keep the heating on low and a window open a crack, and the room looks after itself. That is why we suggest a clean in the weeks before you decorate, not the day before guests arrive.

Booking Before the Decorations?

Tell us your hosting date and what we did last time. We will suggest what to add, confirm the price and agree an arrival window, with time to spare before the tree goes up.

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The season itself

Spills Once the Season Starts

Something will get spilled. That is not a failure of planning, it is what a full house does.

The good news is that almost everything comes out if the first minute goes well. Blot, never rub. Use a clean dry cloth, press down, work from the outside of the spill inwards, and use cold water only. Rubbing pushes the spill deeper and roughens the pile, and hot water can set some stains for good.

We have written the full routine up separately in the first 60 seconds after a spill. It is worth two minutes of reading before the season starts, rather than mid-crisis with a glass of red on its side.

The calm spill plan: blot, cold water, then leave it alone

Blot from the outside in with a clean dry cloth, dampen with cold water, blot again, stop. No scrubbing, no hot water, no shop-bought miracle sprays. If it will not shift, leave it dry and call us. A spill treated calmly on day one is usually a straightforward fix.

Blotting a grape juice spill from the outside in with a clean cloth.

When to Book

The run-up to Christmas is a busy time for every trade, us included, and the dates nearest December go first. That is not a reason to rush. It is a reason to tell us your hosting date early.

Once we have that date, we work backwards from it. We suggest a day with a comfortable gap before you decorate, and agree an arrival window with you in advance. Ask for the last day we can fit you in before your hosting date, and we will give you a date, not a guess.

If You Are a Returning Customer

If we have cleaned for you before, we already have your address, your rooms and our notes, so rebooking takes a couple of minutes. Give us your name or postcode and the date your guests arrive.

Golden Club members get priority booking, which matters most in exactly these weeks. If you would like first pick of dates next year, and someone to call when something gets spilled with a full house watching, membership is worth a look. It is set out below.

Members

The Golden Club, For Homes We Already Know

We already know your home, and membership makes the busiest weeks of the year easier.

One clean before the decorations go up gets the house ready. What it cannot do is help on the day the gravy goes over, or the dog has an accident under the table with a full house watching. With one booking a year, that is yours to deal with until the next one.

One Pre-Christmas Clean or Membership

A Golden Club member gets:

  • Emergency call-outs for spills and accidents. If anything happens between visits, we come out.
  • Priority booking, so you get first pick of dates in the run-up to Christmas
  • Maintenance visits through the year, so the house is never far from guest-ready
  • A discount on extras, such as the sofa, the spare-room mattress or a rug

Because we have cleaned for you before, we know your rooms, your carpets and the marks we flagged last time. Joining does not change the work. It is the same process, the same products and the Golden Guarantee on every visit.

What each level includes varies. Ask us when you book your pre-Christmas clean, or see the Golden Club page.

Our Guest-Ready Process

The same standard we bring to every clean, planned around your hosting date.

Step 1

Inspect & Spot TestWe walk the rooms with you, agree what matters most, and test a hidden patch first.

Step 2

Deep CleanKirby dry vacuum, agitation and pre-spray, then hot water extraction with the Enforcer 400.

Step 3

Dry & FinishDry pods keep the air moving, and every clean finishes with our Gold Musk deodorise.

Step 4

Guest-ReadyPile groomed, furniture back, room settled. The decorations can go up whenever you like.

An air mover drying the dining room carpet before guests arrive.
The bottom line

Get the hallway, lounge, spare room and downstairs loo cleaned before the decorations go up, leave around six to twelve hours of drying, and keep a calm spill plan for the season itself. That is the whole method. The panic is optional.

Why Prestige Refresh

When customers tell us why they chose us, the same four reasons come up. They’re the standard we hold every job to, including in the busiest weeks of the year.

1
ConductA professional company that behaves like one, DBS-checked, fully insured, on a staffed line, not a personal mobile.
2
ReliabilityWe arrive on the day, in the window agreed. In the festive run-up, that matters more than ever.
3
Quality Of WorkThe result is what was promised, and it holds up. We work to a standard, not to a clock.
4
Straight DealingThe price quoted is the price paid, and if a room doesn’t need doing before your guests arrive, we’ll say so.

What Customers Say

We could tell you we’re easy to plan around. It means more coming from the people we’ve actually cleaned for. We’re rated 5.0 from 338 Google reviews, and these come straight from them, unedited.

Our Golden Guarantee

The Golden Guarantee

Guest-ready is a promise with a date on it, so we put ours in writing. Clear timings, straight drying estimates, and a result that holds.

100% SatisfactionIf you’re not satisfied with the clean, we come back free of charge until you’re 100% satisfied.
30-Day Clean StayIf the result doesn’t hold within 30 days, we return and reassess at no extra cost.
UpfrontIf a room doesn’t need cleaning before your guests arrive, we tell you before any work begins.

Quick Answers

When should I book a clean before hosting?

Before the decorations go up, with a comfortable gap. Tell us your hosting date and we will give you the last day we can fit you in before it. Carpets usually dry in six to twelve hours, sooner with warmth and airflow and longer without.

We had the lounge done last year. What should we add?

Usually the stairs, the hall or the spare room. Carpet is £125 for one or two areas and £50 for each area after that, so adding a room is often cheaper than people expect. Ask us what we noted last time and we will suggest the rest.

Do returning customers get first pick of December dates?

Golden Club members do, through priority booking. Everyone else books in the order they come in, which is why it helps to tell us your hosting date early. Ask us about membership when you book.

What should I do if something gets spilled while guests are here?

Blot, never rub. Use a clean dry cloth, press down and work from the outside in, then dampen with cold water and blot again. If it will not shift, leave it dry and call us. Golden Club members get an emergency call-out for spills and accidents.

The Gold Standard In Cleaning

Tell us which rooms, and we’ll find you a time.

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Guests on the way?Ready before the decorations

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