
Most carpets and many upholstery fabrics are supplied with a light stain protection applied at the factory. This initial protection helps resist staining during early use, but it is not permanent.
Everyday foot traffic, vacuuming, spills, and general use gradually wear this layer away. By the time carpets or upholstery are professionally cleaned for the first time, factory protection has often been significantly reduced or removed altogether.
Professional cleaning removes soil, residue, and contamination from fibres. It also removes what remains of factory protection. This is why protection is normally reapplied after cleaning and why it plays a role in how carpets and upholstery perform once everyday use resumes.
What this guide explains before your appointment
This guide explains how protection works after professional cleaning, what changes when protection is not reapplied, how long professional protection typically lasts, and what to expect after your visit.
The purpose is to set clear expectations about how carpets and upholstery behave after cleaning and how they are maintained over time.
Why protection is applied after cleaning
Protection only performs correctly when fibres are properly cleaned first.
If cleaning is rushed, protection has little to bond to.
If residue is left behind, protection may not perform as intended.
For this reason, protection is applied only after inspection, pre treatment, hot water extraction, and thorough rinsing. This ensures the protective layer bonds correctly and wears as designed through normal use.

What happens if carpets are cleaned without protection
When carpets and upholstery are cleaned but left unprotected, liquids absorb more quickly, stains bond faster, and everyday dirt reattaches more aggressively.
This does not usually cause immediate problems. The difference becomes noticeable over time as surfaces begin to look tired sooner and respond less predictably to spills and day to day use.
Cleaning improves appearance. Protection influences how well that improvement holds up once normal use resumes.

How carpets and upholstery behave in real homes
In real homes, use is constant and uneven.
Children spill drinks.
Shoes come through the door.
Pets return to the same resting areas.
Favourite seats take repeated wear.

With protection in place, liquids remain on the surface for longer, giving more time to respond before spills penetrate fibres. Without protection, absorption happens more quickly and stains set faster.
This difference is about response time and wear management, not about achieving permanent results.
What professional protection does and does not do
Protection does not make carpets or upholstery stain proof.
It does not prevent wear.
It does not keep surfaces looking new indefinitely.
Professional protection works by slowing absorption and reducing how strongly dirt and staining agents bond to fibres. This makes everyday maintenance easier and improves how surfaces respond to future professional cleaning.
Protection is designed to wear gradually through normal use. It is sacrificial, taking the impact of daily use so fibres underneath are better preserved.
How long professional protection typically lasts
In most homes, professionally applied protection such as our Gold Guard system performs for around six to twelve months.
Lifespan depends on foot traffic, cleaning habits, and where protection is applied. High use areas wear faster than lightly used rooms.
This gradual wear is expected. Gold Guard is designed to be reapplied at each professional visit as part of maintaining protection over time, rather than applied once and left until problems appear.
How Gold Guard is applied during your visit
Gold Guard is applied only after inspection, spot testing, controlled pre treatment, hot water extraction using British engineered equipment, and thorough rinsing to remove residue.
Once applied, the protection is allowed to settle correctly. From that point, normal foot traffic and everyday use gradually wear the protective layer down.
How protection affects ongoing maintenance
Surfaces cleaned without protection often require attention again sooner, as dirt and staining reattach more quickly.
Surfaces cleaned with protection generally stay presentable for longer, are easier to maintain day to day, and suffer less permanent damage over time.
The difference is not usually obvious after a few days. It becomes clearer over months as wear patterns develop and unprotected fibres show signs of use sooner.
Protection supports a predictable maintenance cycle rather than removing the need for future cleaning.
Our Golden Guarantee applies regardless of protection
Whether protection is applied or not, our guarantees remain the same.

If you are not happy with any part of our cleaning, we will return and re clean the area free of charge under our one hundred percent Satisfaction Guarantee.
If a stain returns within thirty days, we will come back and treat it again at no extra cost under our thirty day Clean Stay Guarantee.
Before applying protection, we test and explain what is realistic. If something is not suitable, this is explained clearly before work begins.
How this applies to your home
Protection is applied to help carpets and upholstery cope better with everyday use after cleaning. It replaces factory protection that is removed during the cleaning process and is designed to wear gradually through normal use.
If you have any questions about Gold Guard or would prefer us not to apply protection during your visit, please let us know before your appointment so we can prepare accordingly.