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Everything you’ve ever wanted to know about carpet cleaning.
These bubbles or ripples should settle and flatten as the carpet dries. Once dry, they’ll be virtually unnoticeable. This often indicates that your carpet may need to be re-stretched before cleaning. If the ripples persist after drying, please get in touch with us, and we’ll work with you to resolve the issue.
While we strive for the best possible results, some stains may not be completely removable due to the nature of certain substances or the age of the carpet. Our technicians will assess the stains before cleaning, but some issues can only become apparent during the cleaning process. We’ll always aim to achieve the best outcome for you.
Typically, it takes around 5 to 10 minutes per room, but the time can vary depending on factors like furniture, the level of soiling, and any additional stain treatments needed.
This concern usually arises from leftover cleaning residues that attract dirt. At Prestige Refresh, we use a carefully tailored cleaning process to ensure minimal residue remains, so your carpet stays cleaner for longer.
Our technicians are trained to assist with moving furniture, though larger or more delicate items may not be included, such as pianos, electronics, and heavy furniture. We’re happy to discuss your specific needs before the cleaning so that we can provide the best service possible.
A light vacuum in high-traffic areas is recommended, but our equipment does the heavy lifting, vacuuming as we clean, ensuring the best results.
We use the hot water extraction method, often referred to as steam cleaning. This approach is highly effective for removing deep dirt, allergens, and stains while ensuring minimal moisture remains. Our cleaning solutions are carefully chosen to protect your carpet fibres and extend the life of your carpets.
An area is typically up to 300 square feet (roughly 15×20 feet). Larger spaces or combined rooms are priced as multiple areas. Non-standard spaces like hallways or walk-in wardrobes are priced separately.
You can easily find local Prestige Refresh services on our website, or simply contact us, and our friendly team will guide you to the nearest technician.
In rare cases, spots may reappear due to substances in the carpet backing or wicking from deeper layers. If this happens, contact us, and we’ll promptly address it.
Your satisfaction is our priority. If you’re not happy with the results, we will address any issues, from re-cleaning specific areas to offering a follow-up visit. We won’t rest until you’re 100% satisfied.
We offer a comprehensive service, including spot treatment, furniture moving, and our Golden Guarantee, ensuring complete satisfaction. Unlike some companies, we never subcontract, so you can always rely on our trained, DBS-checked professionals.
We don’t use steam in the traditional sense, but our hot water extraction method might appear steamy. It’s a proven method for extracting deep-down dirt and allergens, ensuring a thorough clean that’s gentle on your carpets.
While our cleaning will remove dirt and allergens, we recommend tackling flea infestations with the help of a pest control professional first. It’s also a good idea to have your upholstery and any pet bedding cleaned to fully address the issue.
Drying time can vary depending on humidity, temperature, and airflow but generally ranges from 8 to 24 hours. We recommend using fans to speed up drying and keeping furniture off the carpet until it’s completely dry to avoid colour transfer.
For quick stains or spills, we suggest using a mild homemade cleaning solution or contacting us for expert advice. Regular professional cleaning with Prestige Refresh ensures your carpet stays in top condition for years.
The ins and outs of keeping your furniture clean.
While professional cleaning may affect the protective coating on your furniture, the daily wear and build-up of dry soils naturally cause this coating to wear down over time. To help protect your upholstery from further damage, we offer the option to re-apply this protective coating after cleaning. Read more about how to extend the life of your upholstery cleaning.
Cleaning upholstery depends on the fabric type. Always check the manufacturer’s cleaning instructions, which are usually found on the tag of your furniture. Upholstery tags typically feature one of these four codes:
This will help you choose the right cleaning method. For more tips on upholstery care, visit our guide on how to clean upholstery.
Drying time depends on the type of fabric and the cleaning method used. On average, your upholstery will take between 2-6 hours to dry, although this can vary based on factors like fabric type and whether a protector is applied.
At Prestige Refresh, we do not use traditional steam cleaning for upholstery. Instead, we use hot water extraction, which is sometimes referred to as steam cleaning due to the steam produced during the process. This method is incredibly effective for deep cleaning and will leave your upholstery looking and feeling refreshed. Learn more about our tailored approach to upholstery cleaning.
You can easily find a Prestige Refresh upholstery cleaner near you by visiting our website or contacting us directly. Our customer service team is ready to assist and help you find the nearest technician for your upholstery cleaning needs.
Our preferred method is hot water extraction, which provides the deepest and most thorough clean. However, if your upholstery requires a more delicate approach, we will discuss the best options with you to ensure your furniture is treated with care. Discover more about our furniture and upholstery cleaning services.
We recommend having your upholstered furniture professionally cleaned every 12-24 months, depending on usage. For more tips on maintaining your upholstery, check out our guide to upholstery maintenance.
Important info about mattress cleaning cleaning.
Our mattress cleaning process begins with a thorough vacuum to remove surface dirt, followed by the application of a specially formulated cleaning solution to break down dirt and stains. We then use hot water extraction to remove the cleaning solution, dirt, and bacteria deep within the mattress fibres. The result is a cleaner, fresher mattress free of dust, allergens, and odours.
We work hard to remove stains and allergens from your mattress. While our cleaning process is highly effective at treating most stains and eliminating allergens like dust mites and pet dander, some stains, especially those that have set over time, may be more challenging to fully remove. However, we’ll always assess the mattress before cleaning and provide you with an honest expectation of the results.
Typically, your mattress will take between 4 to 8 hours to dry, depending on its size, material, and the environment. To speed up the drying process, we recommend keeping the room well-ventilated and using a fan if necessary. We advise waiting until the mattress is fully dry before putting any bedding back on.
Yes, our cleaning service is suitable for all mattress types, including memory foam, pocket sprung, and hybrid mattresses. We tailor our cleaning approach to ensure the best care for your specific mattress, providing a thorough clean without compromising its structure or comfort.
Learn all about our leather cleaning services.
Leather needs regular care to maintain its moisture and softness, just like skin. While many store-bought leather cleaners offer temporary relief, they can cause long-term damage. Our professional products, applied by trained technicians, will keep your leather looking and feeling great for years. Learn more about professional leather furniture cleaning.
Yes, manufacturers generally recommend having your leather couch professionally cleaned every 6 to 12 months. Regular cleaning helps maintain its appearance and extends its lifespan. Learn more about our leather furniture cleaning services.
Our cleaning process effectively removes soil from your leather, though it can’t repair damage caused by long-term dirt accumulation. We offer a free demonstration to help you understand the potential results of the cleaning. In some cases, leather restoration may also be necessary. To learn more about leather couch cleaning, visit our services page.
Many household leather cleaners contain silicones and lubricants that create a protective layer but ultimately dehydrate and damage your leather. Our professional cleaning system uses moisturisers and protectants that restore leather’s softness and prevent long-term harm, offering lasting rejuvenation without the negative side effects. Learn more about our leather couch and upholstery cleaning.
We can clean all types of leather, including pigmented, aniline, and nubuck. Our trained specialists are equipped to handle all leather types with care, ensuring the best cleaning results. Discover more about the types of leather we clean.
We use a proprietary system to clean and moisturise your leather. First, we apply a cleaner to remove damaging soil. Then, we heat the leather to open its pores, allowing the moisturiser to penetrate deeply, restoring softness and suppleness. If you choose, we can apply a protector to prevent further damage. Our fully trained leather care specialists ensure each step is meticulously performed.
Yes, we can clean leather upholstery in vehicles, boats, and RVs. These surfaces are often exposed to more abrasive wear and extreme weather conditions, so they require extra care. Learn more about our Car, Boat & RV cleaning services.
Get the facts about tile & grout cleaning.
To maintain the life of the sealant, we recommend using a neutral cleaner for your tile and grout. After mopping, rinsing will help keep your floors looking pristine. Avoid harsh chemicals like bleach, as these can damage the sealant, causing it to wear away prematurely. Learn how to best care for your tile and grout.
Grout is porous and absorbs dirt and spills, much like carpet. Applying a sealant creates a protective barrier, giving you extra time to clean up dirt and liquid before it soaks into the grout. The sealant you choose will determine the level of stain resistance, helping to protect your grout for longer.
After applying the sealant, we recommend waiting at least 30 minutes before walking on the floor to allow it to dry. The sealant will fully cure within 24 hours, so avoid contact with liquids during this period.
Colour Seal is a premium grout restoration service that returns your grout to its original, uniform colour. It not only revitalises the appearance of your tiles but also adds a waterproof layer of protection against spills, dirt, and debris. Learn more about our Colour Seal service.
While we are often asked about steam cleaning, we do not use steam for grout cleaning. Instead, we use a hot water extraction method, which is sometimes referred to as steam cleaning because of the steam you see during the process. For more details on how we clean tile and grout, visit our Tile & Grout Cleaning service page.
Avoid using bleach or harsh chemicals that can break down sealants. A natural grout cleaner is a better option. For a simple solution, mix ½ cup of baking soda, ¼ cup of hydrogen peroxide, and 1 teaspoon of dish soap. Apply the mixture to your grout, let it sit for 10 minutes, scrub, and rinse clean.
The frequency of tile and grout cleaning depends on factors like foot traffic, pets, children, and general maintenance. For the best results, we recommend a professional deep clean every 12 months to maintain the appearance and condition of your floors.
Over time, dirt accumulates on your tile, dulling its appearance and discolouring grout. A professional cleaning is the only way to remove deep-down dirt and restore the beauty of your floors. Watch how we clean tile and grout to see the results for yourself.
You can easily find local Prestige Refresh tile and grout cleaning services by visiting our website or calling us directly. Our customer service team will be happy to help you find the nearest technician.
Important info about hardwood cleaning.
Yes, we do. After our cleaning process, we apply a fast-drying maintenance coat to your hardwood floors. This coat provides a uniform sheen and adds a protective layer that helps keep your floors looking great between cleanings. Learn more about our maintenance coat solution.
The first step in cleaning hardwood floors is to consider the type of wood and the cleaners used in the past. If your floors are sealed with polyurethane or wax, it’s important to use a mild, pH-neutral soap. Avoid acidic cleaners, as they can damage the wood over time. For floors that you’re unsure about, a neutral, pH-balanced cleaner is the safest option. Learn more about how to best maintain your hardwood floors.
We do not recommend steam cleaning area rugs on hardwood floors. The water and steam can permanently damage the wood. Instead, we suggest moving the rug to an area with less porous flooring before cleaning.
Our hardwood floor cleaning process is designed to remove even the deepest dirt from your floors. We use a high-speed rotary brush extraction machine with a neutral cleaning solution to break up tough dirt and contaminants. The final step is a thorough mop with a microfiber cloth, and we hand scrub the edges and stairs for a complete clean.
You can find a local Prestige Refresh hardwood floor cleaning service by visiting our website or giving us a call. Our customer service team will be happy to help you find the nearest technician.
What about carpet protection?
To give your carpets the best possible protection after a thorough clean, we apply a specially formulated protector. This product coats each carpet fibre, shielding them from dry dirt, water, and oil-based spills. The added layer gives you extra time to address any spills or spots before they soak into the fibres, helping your carpets stay cleaner for longer between professional cleanings. Plus, it makes vacuuming and spot cleaning much easier, ensuring your carpets look their best.
Our deodoriser works using natural bacterial enzymes to break down organic sources of odour, such as food spills, pet accidents, and other common household smells. The product not only neutralises the odour immediately but also continues working to fully eliminate the cause. For the best results, it needs to reach all affected areas. If the odour source has seeped into deeper layers, such as the carpet backing or padding, full removal may not be guaranteed, but we’ll do our best to achieve the best outcome.
Most carpets come with a dry soil protector applied by the manufacturer. However, this protective layer wears off over time due to foot traffic. We recommend reapplying the protector every 12 months, or more frequently in high-traffic areas, to maintain your carpet’s cleanliness and appearance.
All you need to know on how to clean area rugs
At Prestige Refresh, we offer expert area rug cleaning services. Our skilled technicians use advanced hot-water extraction methods to remove dirt and allergens deep within the fibres of your rug, leaving it fresh and clean.
To maintain your area rugs and keep them looking new, regular care and deep cleaning are essential. The first step in cleaning an area rug is identifying its type and the best cleaning approach for it. Learn how to care for your specific type of rug and how to clean it properly.
The cost of cleaning an Oriental rug varies depending on its size and condition. For an accurate quote, simply give us a call, and our team will provide you with a personalised estimate.
We use hot-water extraction to clean area rugs, a method that effectively removes dirt and allergens deep within the fibres. This process is often referred to as steam cleaning because of the steam you’ll see during the cleaning, but it’s a highly effective way to refresh your rug and remove embedded contaminants.
You can easily find an Oriental rug cleaning service near you by visiting our website and entering your postcode. Alternatively, give us a call, and our friendly customer service team will help you find a local technician.
To find a local area rug cleaning service, visit our website or contact us directly. Our customer service team will be happy to assist in locating a technician near you.
Although we often get asked about steam cleaning, we don’t use traditional steam. Instead, we use hot-water extraction, which is sometimes referred to as steam cleaning due to the visible steam during the process. This method is highly effective at cleaning area rugs while protecting their fibres.
The cost of area rug cleaning depends on factors such as the size, material, and condition of the rug. For a tailored quote, please visit our website or call us directly, and we’ll provide a personalised estimate.
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Tired of scrubbing tiles and still seeing dull grout lines? Prestige Refresh offers professional tile and grout cleaning that removes dirt, stains, and grime trapped deep in your flooring. Our advanced methods restore the sparkle to your tiles and refresh the grout, leaving your surfaces spotless and like-new.
Don’t let dirt dull the beauty of your tiles any longer. Our expert team delivers a deep clean that enhances your floors, making them easier to maintain and more enjoyable to live with. Learn more or get your free estimate today!
Your hardwood floors deserve more than routine maintenance. Prestige Refresh specializes in deep-cleaning hardwood to remove dirt and residue, restoring the vibrant color and shine your floors were meant to have. Our gentle, effective approach protects your wood while delivering a finish you’ll love.
Make your floors a showpiece again with our professional cleaning services. Give your home the polished, elegant look it deserves. Learn more or get your free estimate today!
First impressions matter, and a clean business environment speaks volumes. Prestige Refresh specializes in commercial cleaning that goes beyond surface-level results. We deep-clean carpets, upholstery, and more, removing stains and dirt to leave your workspace looking professional and fresh.
Designed for high-traffic areas and tailored to your business needs, our service ensures your space is ready to impress. Learn more or get your free estimate today!
Your area rug is more than just a floor covering – it’s a statement piece. Prestige Refresh provides professional rug cleaning that removes dirt, stains, and odors without harming delicate fibers or patterns. Whether it’s a family heirloom or a modern design, we clean with care and precision.
Restore the beauty of your rug and enhance the comfort of your space. Learn more or get your free estimate today!
Your furniture works hard every day – why not give it a fresh start? Prestige Refresh specializes in upholstery cleaning that removes stains, spills, and everyday grime. We use advanced tools and fabric-safe methods to deliver a deep, thorough clean without compromising on care.
From delicate materials to durable fabrics, we treat every piece with the attention it deserves. Learn more or get your free estimate today!
Your carpets deserve more than just a quick clean. Prestige Refresh uses advanced cleaning techniques and British-engineered equipment to remove dirt, tough stains, and lingering odors. We restore carpets to their original beauty, ensuring they feel as good as they look.
Let us refresh your space with carpets that impress. Learn more or get your free estimate today!
